June 6, 2007- HUD Needs To Hear From You!

Residents will be surveyed August 24, 2007 through October 23, 2007.

The Customer Service and Satisfaction survey is a survey that is sent to a random sample of Public Housing residents at each Public Housing Agency on a yearly basis. Residents will be chosen randomly using a computer program. Not all residents will receive a survey; however, the survey takes place yearly, so you may receive a survey in the future.

The purpose of the survey is to find out how satisfied residents are with the living conditions in five areas (Maintenance & Repair, Services, Communication, Safety, and Housing development appearance) at their development.

HUD is committed to ensuring that resident survey answers will be kept confidential and anonymous.

If you receive a Customer Service and Satisfaction Survey, please take the time to fill it out.

Your feedback is important!

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